News Room > Events
Chicago / December 11 - 12
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Event |
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Direct Marketing Association (DMA) Profitable Customer Retention and
WinBack Workshop |
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Topics |
- Connection between customer loss, customer retention and
customer acquisition
- How to retain current customers
- Identify and stabilize at-risk customers
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Speaker(s)
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- Michael W. Lowenstein, Ph.D., CMC, Senior Vice
President and Senior Consultant, Loyalty Research, Harris
Interactive, USA
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Sessions |
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Thursday, December 11
8:30 am – 4:30 pm
Friday, December 12
9:00 am – 3:30 pm
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Where |
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The Allerton Hotel Chicago–Chicago, Illinois
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Info & Registration |
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http://www.the-dma.org/seminars/winback/index.shtml
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Washington / January 28 - 30
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Event |
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The Business of Medicare Advantage: Forum 2009 |
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Topic |
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Healthcare Reform: The Long-Term View
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Speaker(s)
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- Humphrey Taylor, Chairman, The Harris Poll, Harris
Interactive, USA
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Session |
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Friday, January 30, 8:00 am
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Where |
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The Westin Grand–Washington, DC
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Info & Registration |
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http://www.worldrg.com/medicare
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