The Harris Poll® #40, May 12, 2005

Almost Three-Quarters of All U.S. Adults – An Estimated 163 million – Go Online

Over half of Internet users now use broadband

The numbers of adults who are online at home, in the office, at school, library or other locations continue to grow albeit at a somewhat slower rate. In the past eight months the number of online users has reached an estimated 163 million, a four percent increase. In addition, broadband use continues to grow rapidly – over half (54%) of adults who go online use broadband at home.

In research among 2,022 U.S. adults surveyed by telephone in February and April 2005, Harris Interactive® found that 74 percent of adults are now online, up from 73 percent in the summer of 2004, 66 percent in the spring of 2002, 64 percent in 2001 and 57 percent in 2000. When Harris Interactive first began to track Internet use in 1995, only nine percent of adults reported they were online.

Internet access increases at home and at work

This recent growth in Internet penetration seems to be the result of increased Internet access at other locations though usage at home and work has also increased slightly. Adults who are online at a location other than their home or work rose to 21 percent up from 17 percent in 2004 and 16 percent in 2003. The proportion of adults who are now online at home has risen to 66 percent, up from 65 percent in 2004 and 61 percent in 2003. Those online at work have risen to 36 percent from 34 percent in 2004 and 31 percent in 2003.

Broadband access increases sharply

By far the most striking change in this new Harris Interactive research is the big increase in those with broadband connections. In the spring of 2002 only 22 percent of adults who are online had broadband (including ISDN, cable, ADSL/DSL, T1 and T3 lines) connections. By October/December 2003, this had increased to 37 percent. It is now up to 54 percent of all those online.

The demographic profile of Internet users in the United States look like the country as a whole

As Internet penetration rises, the demographic profile of Internet users continues to look more like that of the nation as a whole. It is still true that more young than older people, and more affluent than low-income people, are online. But eight percent of those online are now age 65 or over (compared to 15% of all adults who are 65 or over), 38 percent of those online (compared to 47% of all adults) did not go to college and 16 percent have incomes of less than $25,000 (compared to 21% of all adults).

TABLE 1

ONLINE FROM HOME, WORK OR OTHER LOCATION - TRENDS 1995–2005

"At home, do you personally use a computer to access the Internet/World Wide Web?"

"At work, do you personally use a computer to access the Internet/World Wide Web?"

"At another location, do you personally use a computer to access the Internet/World Wide Web?"

"Excluding email, how many hours per week, on average, do you typically spend on the Internet or World Wide Web?"

Base: All Adults

 

 

Online adults

 

 

Total Adults Online Online at Home Online at Work Online at Other Location Average (Mean) Hours Per Week Spent Online
  % % % %  

2005

         
February/April 74 66 36 21 9

2004

         
June/ August 73 65 34 17 8

2003

         
October/December 69 61 31 16 9

2002

         
November/December 67 57 28 18 7
February/March 66 55 30 19 8

2001

         
September/October 64 52 28 19 7
March/April 64 53 27 20 7

2000

         

October/November

63 49 29 17 7

April/May

57 45 24 15 7

1999

         
December 56 46 N/A N/A 7

1998

         
January/February 35 22 22 N/A N/A

1997

         
May/June 30 16 18 N/A N/A

1996

         
June/September 19 16 16 N/A N/A

1995

         
September/November 9 N/A N/A N/A N/A

NOTE: N/A means "not asked"

TABLE 2 
PC AND INTERNET USE - TRENDS 1995-2005

"Do you personally use a computer at home, work or another location?"

"At home, do you personally use a computer to access the Internet/World Wide Web?"

"At work, do you personally use a computer to access the Internet/World Wide Web?"

"At another location, do you personally use a computer to access the Internet/World Wide Web?"

Base: All Adults

 

Proportion of all adults (from work, home, school or other location) Percent of Computer Users Who Are Online

 

Use PC Are Online
  % % %

2005

     
February/April 79 74 94

2004

     
June/ August 78 73 93

2003

     
October/December 75 69 92

2002

     
November/December 74 67 92
February/March 74 66 90

2001

     
September/October 73 64 88
March/April 72 64 89

2000

     
October/November 74 63 85
April/May 69 57 83

1999

     
December 69 56 81
June/July 65 48 74
January/February 63 41 65

1998

     
January/February 63 35 56

1997

     
May/June 61 30 49

1996

     
June/September 54 19 35

1995

     
September/November 50* 9 18

NOTES:

1. All samples of 2,000 or more adults, conducted by telephone.

2. "Are Online" includes all adults who use Internet from home, office, school, library or other location.

* Estimated from other sources.

TABLE 3

PROFILE OF ONLINE POPULATION 
(February-April 2005) 

"At home, do you personally use a computer to Access the Internet/World Wide Web?" "At work, do you personally use a computer to access the Internet/World Wide Web?"

"At another location, do you personally use a computer to access the Internet/World Wide Web?"

Base: All Adults

 

Total U.S. Adult Online Population

Total U.S. Adult Population

Percentage Point Difference

 

%

%

%

AGE

     

18 – 29

25

22

+3

30 – 39

21

18

+3

40 – 49

21

20

+1

50+

29

37

-8

50 – 64

29

22

+7

65 +

8

15

-7

SEX

     

Men

49

48

+1

Women

51

52

-1

RACE/ETHNICITY

     

White

75

76

-1

Black

11

12

-1

Hispanic

13

12

+1

EDUCATION

     

High school or less

38

47

-9

Some college

30

27

+3

College graduate (or postgraduate)

32

25

+7

HOUSEHOLD INCOME

 

 

 

Less than $25,000

16

21

-5

$25,000 to less than $50,000

23

23

0

$50,000 and over

52

44

+8

TABLE 4

ESTIMATED NUMBERS OF ADULTS WHO ARE ONLINE (IN MILLIONS)

"At home, do you personally use a computer to Access the Internet/World Wide Web?"

"At work, do you personally use a computer to access the Internet/World Wide Web?"

"At another location, do you personally use a computer to access the Internet/World Wide Web?"

Base: All Adults

 

In Millions

2005

 
February/April

163*

2004

 

June/August

156

2003

 

October/December

146

2002

 

November/December

140

February/March

137

2001

 

September/October

127

March/April

126

2000

 

October/November

121

April/May

114

1999

 

December

113

1998

 

January/February

70

1997

 

May/June

59

1996

 

June/September

33

1995

 

September/November

17.5

* Based on July 2004 U.S. Census estimate released January 2005 (220,000,000 total adults aged 18 or over)

TABLE 5

TYPE OF INTERNET CONNECTION

"What type of Internet connection do you have for your home computer or other primary computer?"

Base: Adults online

 

February/ March 2002

November/ December 2002

October/ December 2003

June/ August 2004

April 2005

 

%

%

%

%

%

14.4k modem

1

2

2

1

2

28.8k modem

4

5

4

4

3

33.6k modem

2

2

2

2

1

56k modem

39

29

20

23

18

ISDN line*

1

1

1

1

1

Cable modem*

13

14

21

22

24

ADSL/DSL*

7

11

14

19

28

T1 or T3 line*

1

1

2

2

1

Other

4

6

6

4

7

Not sure

27

27

25

21

14

Decline to answer

1

2

2

1

*

TOTAL BROADBAND (NET)*

22%

27%

37%

44%

54%

*Includes ISDN, cable, ADSL/DSL, T1 or T3 lines.

Methodology

The Harris Poll® is based on 2,022 interviews with adults aged18 and over conducted by telephone within the United States during February 2005 and April 2005. Figures for age, sex, race, education, number of adults and number of voice/telephone lines in the household were weighted where necessary to align them with their actual proportions in the population.

In theory, with a probability sample of this size, one can say with 95 percent certainty that the results have a sampling error of plus or minus 2 percentage points of what they would be if the entire U.S. adult population had been polled with complete accuracy. Unfortunately, there are several other possible sources of error in all polls or surveys that are probably more serious than theoretical calculations of sampling error. They include refusals to be interviewed (nonresponse), question wording and question order, interviewer bias, weighting by demographic control data and screening (e.g., for likely voters). It is impossible to quantify the errors that may result from these factors.

These statements conform to the principles of disclosure of the National Council on Public Polls.

J23283 & J23845



©2005, Harris Interactive Inc. All rights reserved. Reproduction prohibited without the express written permission of Harris Interactive.



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