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The Harris Poll® #60, August 3, 2005
Sony Tops the List in Annual "Best Brands" Survey
for Sixth Consecutive Year
New Harris Poll shows next three places taken by Dell (#2),
Kraft (#3), and Coca Cola (#4)
Sony tops the list in the annual Harris Poll of "best brands" for
an impressive sixth consecutive year. Dell and Kraft each move up one spot to #2
and #3, respectively while Coca-Cola, previously in the second spot, moves down
a couple of notches to #4.
These are some of the results of a nationwide Harris Poll of 2,339 U.S.
adults surveyed online by Harris Interactive® between July 12 and
18, 2005. Survey responses were spontaneous and respondents were not
asked to choose from among a list of brand names.
The other places on the top-ten list of best brands are taken by Ford (#5),
Toyota (#6), Honda and General Electric (tied for #7), General Motors (#9), and
Microsoft and Hewlett Packard (tied for #10)
Microsoft and Hewlett Packard both return to the top-ten list this year.
Interestingly, no brand dropped out of the top-ten list.
Other brands that receive a significant number of mentions but not enough to
join the top-ten list include Procter and Gamble, Apple, Pepsi-Cola, General
Mills, Kellogg’s, Maytag, Whirlpool, Kenmore, Nike and Chevrolet.
Analysis by industry
Electronics and consumer & packaged goods brands made room for automotive
brands in this year’s top-ten list. Four of the top-ten brands are from
automotive companies—the highest showing for these brands since we began
asking this question. This may possibly reflect the attention by the automobile
industry toward high gas prices and other economic factors affecting consumers.
TABLE 1
BEST BRANDS
"We would like you to think about brands or names of
products and services you know. Considering everything, which three brands do
you consider the best?"
(All three replies combined)
Base: All Adults
| |
1995 |
1996 |
1997 |
1998 |
1999 |
2000 |
2001 |
2002 |
2003 |
2004 |
2005 |
|
Sony |
3 |
1 |
3 |
1 |
2 |
1 |
1 |
1 |
1 |
1 |
1 |
|
Dell |
* |
* |
* |
* |
* |
5 |
* |
2 |
3 |
3 |
2 |
|
Kraft |
* |
* |
* |
* |
* |
* |
* |
4 |
2 |
4 |
3 |
|
Coca-Cola |
* |
8 |
7 |
7 |
* |
* |
6 |
5 |
7 |
2 |
4 |
|
Ford |
2 |
3 |
1 |
3 |
1 |
4 |
2 |
3 |
6 |
6 |
5 |
|
Toyota |
* |
=10 |
* |
6 |
=6 |
=7 |
4 |
* |
* |
5 |
6 |
|
Honda |
* |
* |
* |
* |
* |
* |
* |
9 |
* |
7 |
=7 |
|
General Electric |
1 |
2 |
5 |
2 |
4 |
3 |
3 |
6 |
=10 |
9 |
=7 |
|
General Motors |
4 |
4 |
2 |
4 |
3 |
2 |
5 |
10 |
4 |
10 |
9 |
|
Microsoft |
* |
* |
* |
=8 |
6 |
* |
7 |
* |
5 |
* |
=10 |
|
Hewlett Packard |
* |
* |
* |
* |
* |
* |
9 |
* |
* |
* |
=10 |
Note: These are spontaneous replies. Respondents are not read or shown
a list of brand names.
* Not in top 10.
BRANDS WHICH DROPPED OUT OF TOP 10 THIS YEAR
Procter and Gamble (#8 in 2004)
TABLE 2
NUMBER OF INDUSTRIES REPRESENTED IN THE TOP-TEN LIST
| |
2001 |
2002 |
2003 |
2004 |
2005 |
|
Electronics* |
5 |
3 |
4 |
3 |
5 |
|
Automobiles |
3 |
3 |
2 |
4 |
4 |
|
Consumer & packaged goods |
2 |
3 |
4 |
3 |
2 |
* Includes General Electric and Microsoft
Methodology
The Harris Poll® was conducted online within the United
States between July 12 and 18, 2005 among a nationwide cross section of 2,339
adults (aged 18 and over). Figures for age, sex, race, education, region and
household income were weighted where necessary to bring them into line with
their actual proportions in the population. Propensity score weighting was also
used to adjust for respondents’ propensity to be online.
Though this online sample is not a probability sample, in theory, with
probability samples of this size, Harris Interactive estimates with 95 percent
certainty that the results have a sampling error of plus or minus 2 percentage
points of what they would be if the entire U.S. adult population had been polled
with complete accuracy. Unfortunately, there are several other possible sources
of error in all polls or surveys that are probably more serious than theoretical
calculations of sampling error. They include refusals to be interviewed (nonresponse),
question wording and question order, and weighting. It is impossible to quantify
the errors that may result from these factors.
Note: This survey measures the public's unprompted responses to a question
which does not include a list or suggest the names of any brands. This
poll is designed to measure "top of mind" attitudes. To score
highly in this survey, therefore, a brand must both be very well known and be
very favorably regarded. Other surveys, including some Harris Interactive
surveys measure perceptions only of brands which are listed. In those surveys,
less well known brands which are not "top of mind" score more highly.
Other surveys calculate favorability only among those adults which are
familiar with a company.
These statements conform to the principles of disclosure of the National
Council on Public Polls.
W24783
Q705-Q707
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