THE HARRIS POLL #30, June 7, 2000
HOW THE INTERNET IS IMPROVING THE LIVES OF AMERICANS WITH DISABILITIES
___________________________________________________________
by Humphrey Taylor
The Internet is having a very positive impact on the lives of adults with disabilities who are online, and this impact is much greater than it is among adults without disabilities. As the number of adults with disabilities online continues to increase, the Internet is helping to greatly improve the quality of their lives. Specifically, it allows adults with disabilities to be better informed, more connected to the world around them and puts them in touch with people who have similar interests and experiences.
These conclusions are all drawn from a Harris Interactive Poll of 535 adults with disabilities and 614 adults without disabilities, who access the Internet, and who were surveyed online between March 22nd and April 5th. This research was conducted for the National Organization on Disability using a grant from Aetna US Healthcare.
The data from the survey were statistically weighted to be representative of all adults, with and without disabilities who are online, whether from home, work, school, library or other location. People with disabilities are less likely than people without disabilities to be online (43% v. 57%). In particular they are much less likely to be online from work (16% v. 30%), because for fewer of them are working.
The main findings of this online Harris Poll include (with all percentages based on adults who are online):
-
Adults with disabilities spend, on average, twice as much time online as adults without disabilities who are not - 20 hours per week compared to 10 hours per week.
-
Adults with disabilities are much more likely than adults without disabilities to report that the Internet has significantly improved the quality of their lives (48% vs. 27%)
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Adults with disabilities are also more likely than adults without disabilities to report that the Internet has helped them to:
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Be better informed about the world (52% vs. 39%)
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Feel connected to the world (44% vs. 38%)
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Reach out to people with similar interests as experiences (42% vs. 30%)
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Conversely, adults without disabilities are slightly more likely than adults with disabilities to say that the Internet has significantly helped them communicate and socialize with close friends, relatives and neighbors (49% vs. 42%).
Further analysis by age points to interesting differences in the use of the Internet between adults with and without disabilities. For adults with disabilities, those who are younger (under 30) tend to use the Internet more often - an average of 25 hours versus 8 hours than younger adults (under 30) without disabilities.
In addition, even though the average number of hours spent on the Internet decreases somewhat as adults with disabilities get older, those who are older say that the Internet has significantly improved the quality of their lives in greater numbers than comparably aged adults without disabilities.
TABLE 1
PEOPLE WITH DISABILITIES AND PEOPLE WITHOUT DISABILITIES WHO ARE ONLINE
Base: All Online
"At "home", "work" and "another location", do you personally use the computer to access an online service such as CompuServe or America Online, or not?"
"At "home", "work" and "another location", do you personally use the computer to access the Internet, or not?"
"At "home", "work" and "another location"., do you personally use the computer to access the World Wide Web, or not?"
Asked for "home", "work" and "another location".
|
|
Adults with Disabilities
% |
Adults without Disabilities
% |
|
Online from home |
30 |
48 |
|
Online from work |
16 |
30 |
|
Another location |
21 |
21 |
|
Online total |
43 |
57 |
Note: Many people are online from two locations.
(Based on aggregated Harris Polls 11/99 to 4/00)
TABLE 2-A
TIME SPENT PER WEEK ONLINE
Base: All Online
"Excluding e-mail, how many hours a week do you spend on the Internet or the World Wide Web?"
|
|
Adults with Disabilities
% |
Adults without Disabilities
% |
|
Less than 6 hours |
18 |
21 |
|
6 to 10 hours |
15 |
30 |
|
11 to 15 hours |
10 |
12 |
|
16 or more hours |
58 |
37 |
|
Average (median) hours per week |
20 |
10 |
TABLE 2-B
AVERAGE (MEDIAN) HOURS PER WEEK - BY AGE
Base: All Online
|
|
Adults with Disabilities
(Median Hours) |
Adults without Disabilities
(Median Hours) |
|
Under 30 years old |
25 |
8 |
|
30 - 44 years old |
25 |
11 |
|
45 - 64 years old |
20 |
15 |
|
65 or older |
20 |
18 |
TABLE 3-A
IMPACT OF INTERNET ON QUALITY OF LIFE
Base: All Online
"Has the Internet significantly improved, somewhat improved, or had no effect on your quality of life?"
|
|
Adults with Disabilities
% |
Adults without Disabilities
% |
|
No effect |
11 |
15 |
|
Somewhat improved quality of life |
41 |
58 |
|
Significantly improved quality of life |
48 |
27 |
TABLE 3-B
IMPACT OF INTERNET ON QUALITY OF LIFE - BY AGE
Base: All Online
Base: Significantly Improved Quality of Life
|
|
Adults with Disabilities
% |
Adults without Disabilities
% |
|
Under 30 years old |
19 |
36 |
|
30 - 44 years old |
52 |
26 |
|
45 - 64 years old |
47 |
28 |
|
65 or older |
56 |
6 |
TABLE 4
IMPACT OF INTERNET ON CONNECTING AND INFORMING PEOPLE
Base: All Online
"Specifically, how has the Internet affected your ability to do each of the following?"
|
INTERNET HAS SIGNIFICANTLY INCREASED: |
Adults with Disabilities
% |
Adults without Disabilities
% |
|
Being better informed about world around me |
52 |
39 |
|
Feeling connected to the world around me |
44 |
38 |
|
Reaching out to people who have similar interests or experiences |
42 |
30 |
|
Communicated and socialize with close friends, relatives or neighbors |
42 |
49 |
Methodology
This Harris Poll was conducted online within the United States between March 22nd - April 5th, 2000, among nationwide cross section of 535 adults with disabilities and 614 adults without disabilities.
Data were weighted by age, sex, education, income, race/ethnicity, and region, as well as propensity to be online (a composite of several factors) in order to generalize the results to the national population.
In theory, with a randomly chosen sample of this size and after weighting the data, one could say with 95 percent certainty that the results have a statistical precision of plus or minus 2 percentage points of what they would be if the entire adult population of the United States had been polled. The sample used by Harris Interactive is not a random sample. While individuals have been randomly sampled from our database for this survey, they have previously chosen to take part in the Harris Interactive database.
There are several other possible sources of error in all polls or surveys that are probably more serious than theoretical calculations of sampling error. These potential sources of error include question wording and question order, non-response, and screening (e.g. for likely voters). It is difficult or impossible to quantify the errors that may result from these factors so the words "margin of error" should be avoided when reporting all survey data.
These statements conform to the principles of disclosure of the National Council on Public Polls.
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12076
Q501, 510,525
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