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Aerospace & Aviation Manufacturers Research

Harris Interactive’s Aerospace & Aviation Research Practice provides valuable market research solutions to aerospace and aircraft manufacturers and systems and parts suppliers around the globe. Our team understands and monitors aerospace and aviation industry market trends while providing research insights in several areas, including customer satisfaction, brand identity and advertising effectiveness.

Enabling Informed Decisions

Conducting actionable B2C and B2B research requires an in-depth knowledge of the aerospace and aviation industry. Harris Interactive’s unique perspective and powerful research insights provide actionable market intelligence, including:

Product Quality and Customer Satisfaction Tracking

  • Commercial and private aircraft customer surveys and satisfaction tracking
  • Cost-effective, innovative online methodologies
  • Robust, demographically balanced sampling
  • Leading edge analytics
  • Quick inception-to-completion cycle times

Product Development and Performance Research

  • Aircraft product features and pricing
  • Exterior and interior styling
  • Brand and product positioning
  • Brand logo and badging
  • Sales promotion and customer incentive studies

Online Qualitative Research Solutions

  • Understand what your customers, distributors and dealers are thinking and why
  • Gather insights of "hard-to-reach" populations, allowing for greater geographic dispersal, which gets a wider variety of respondents participating in the same session, at the same time
  • Savings in travel, time and money

Advertising and Marketing Audits

  • Test the performance of your marketing and communications programs
  • Measure and assess the impact of your advertising campaign
  • Test the effectiveness of an execution communicating a specific message
  • Determine your most impactful product designs, packaging or labeling is

Brand Development

Harris Interactive has helped hundreds of companies and organizations build and manage corporate and product brands that match the success of their business and reflect their strategies for growth.

  • Identify, measure, and manage the equities of your particular brand
  • Understand consumer decision-making in order to develop brand positioning that is relevant, unique and compelling
  • Reconcile products and services with your target audience’s desires
  • Structure employee alignment to reflect the core values of the brand

Loyalty

Building customer loyalty and retaining profitable customers is a critical component in any company's success. At Harris Interactive, we have dedicated an entire division to the pursuit of this essential marketing discipline.

  • Benchmark new model overall satisfaction
  • Benchmark dealer sales, service and warranty satisfaction
  • Enhance competitive positioning
  • Increase customer retention and revenue
  • Improve profit margins

Contact Us

For more details on aerospace and aviation research contact us at info@harrisinteractive.com or call 877.919.4765.

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