UK Banks recently lost a judicial review into FSA guidelines that banks should contact all past PPI customers inviting them to complain if they believe they have been mis-sold their policy.
Unsurprisingly, The British Bankers Association has said that the result is ‘disappointing’. However, say that to a consumer who has tried to claim on a PPI policy and then found out they were never covered in the first place. I am sure they will be able to provide a few other alternative descriptors.
Posted 4 May 2011 by Philip Brooks, Senior Associate Director