Our SCORE approach
Our Stakeholder Research approaches are fully flexible based on your needs, from simple solutions to satisfaction measurement to our unique modelling that blends rational, emotional and intentional components for comprehensive customer relationship measurement.
Linked stakeholder management solutions that are each adjustable and powerful individually. When considered together, they address the full spectrum of your organisation's needs across the entire stakeholder relationship with a strong focus on business performance management.
Fresh thinking to help you discover what stakeholders really want via Touchpoint Experience Design, and what to do to prevent customer defection and reinvigorate customer relationships by focusing on Churn & Win-Back.
Customised design and advanced analysis tools to deliver applied stakeholder research insights to address your business challenges. "It's about your business not our research."
We go beyond relationship insight measures, helping the business through linkage to other sources of insight.